NH Collection Madrid Paseo del Prado

The location of the hotel is excellent. Easy access to museums and short walking distance to the city centre. Breakfast was also very good, with the good selection of food and good coffee. The staff at the reception and in the restaurant were friendly and helpful.

I stayed for 2 nights at the NH Collection Paseo del Prado, in a Junior Suite (37 sm) with Prado View. The room was specious with a comfortable bed. I really liked the NH collection “green tea” toiletries in my bathroom, the set is delicately pleasant (not strongly perfumed). The bathroom was large enough to have a Jacuzzi in it, it would have been a good idea to have bidet spray for clean lifestyle. My Suite had a fabulous view over Neptune Fountain. I totally agree with other guests, that location was fabulous. The only concern I have is, cleaning dust is necessary; SEE dusty phone screen (see photo) & light switches. Staff were great from the bell boy to receptionists to guest relations, staff were friendly and helpful. SEE photos

NH Collection Madrid Paseo del Prado is ideally situated and all the must see venues are easily accessible from the location. Staff are extremely friendly and helpful and overall, the hotel is pleasant. The hotel is a little bit run down and old fashioned but the level of service from everyone (reception, housekeeping, concierge and even maintenance crew) made up for these shortcomings during our stay. However I’m not sure I would stay here again unless rooms are upgraded and beds improved. A proper bed is a basic expectation.

The location is perfect. The room is spacy. The bathroom is big and the water pressure is good.

This property was excellent ! Great suite facing the beautiful square fountain. Well trained staff which set an excellent mood in the hotel. Always available to help. A very nice breakfast !